Terms and Conditions

  • Price listed are inclusive of LOCAL shipping fees already. Price will be adjusted accordingly for international buyers.

  • All pre-order slots per item are limited and/or available until slots last. You won't be able to add the item to your Shopping Cart once available slots are exhausted.

  • For regular pre-orders, all customers are required to pay at least 25% of the listed price as down payment for the item to confirm your order. No down payment, no order. However, customers who’ve made smooth transactions with us for at least three (3) times will not be treated as a new customer anymore and instead will be allowed to reserve a slot even without paying the down payment.
  • Settlement of your remaining balance must be made within the first two (2) weeks of the item's release date. We will inform you in advance when you will have to pay the balance for your orders. Failure to comply will mean forfeiture of your down payment and slot reservation.

  • For xpress pre-order and in stock items, full payment is required.

  • Absolutely NO CANCELLATION of orders regardless of any reason after the down payment has been made and the item was ordered from our supplier. We will not refund any deposited amount.

  • In the event that the customer cancels the order, that customer may not be able to avail of our services anymore. This will depend on the reason why he/she was not able to fulfill his order.

  • We will not be responsible for any damages incurred by shipping (either international or local). What we'll do is that we will carefully pack the item with utmost care and wrap it in protective bubble wraps to minimize the chance of the item getting damaged. Customers who want extra packaging for local shipments will be required to pay additional Php 30 for bubble wrapping.

If you have any questions, please send us an email at info@hobimetoyshop.com. Thank you! :)